Compliance
Fairness, respect, integrity, passion and responsibility are core values of the Wilo Group. They are rooted in our Code of Conduct and serve as a framework to guide our business activities. The Wilo Code of Conduct defines principles applicable to the entire Group and describes the rules and values that are binding on employees.
Downloads
Our commitment to fairness and transparency
Open communication is a fundamental principle of our approach to compliance. We have therefore established processes that support transparent, rules-based compliance and whistleblowing procedures. Reports of potential breaches of laws, company rules, policies or our Code of Conduct help us to identify and investigate potential misconduct.
SpeakUp is a communications platform that allows you to submit a confidential report to the Wilo Group by telephone or via the web in the languages supported by the system. The platform uses technical and organisational safeguards. Further details on confidentiality and data processing can be found in the system information.
How can you report your concern to us?
You have the option to leave a message via a web form or by calling a freephone number. You can also do this anonymously, provided you do not give any information that identifies you. Further details on confidentiality and data processing can be found in the system information.
After successful submission, you will receive a unique case number. Please make note of this number and keep it in a safe place.
This case number acts as an access key, allowing you to follow the status of your message and, if applicable, add more information. You will be asked to enter the key each time you access the system. This creates a mailbox which can be used anonymously, insofar as the system and procedural requirements allow for this. We can use this feedback channel to keep you informed about important processing steps.
Please note: Unresolved concerns registered prior to 10 February 2025 can currently only be accessed via the following link.
